• Primarily located in an area of 54.000m2, it will be served with a capacity suitable for social distance, by the sea and far from the city center. Markings were made on the ground to comply with the social distance rules.
• Our staff are trained in accordance with their training plans including pandemic, hygiene, personal hygiene, hand washing, the use of masks and gloves, the importance of minimizing social distance and surface contact, food safety, occupational health and safety.
• Our staff get hygiene training. Regular health checks are carried out, periodic information is received from staff about the covid-19 outbreak about the people they live with.
• At the entrance of the facility, contactless fever measurement applications, disinfection mats and hand disinfection or antiseptic procedures are performed
• Personnel are provided with personal protective equipment ( masks, surgical masks, gloves, visors) suitable for contact with the guests and the environment, and the usage is checked.
• Daily cleaning and hygiene of staff clothes is provided.
• It is obligatory to comply with the rule of maintaining the social distance of 1.5 -2 meters in the staff cafeteria, common use and staff accommodation.
• Care is taken to employ the same personnel in the same shift as possible.
• The dressing-shower-toilet and common dining rest areas of the staff are arranged in accordance with the social distance conditions, and arrangements such as landmarks, lanes and barriers are made. these areas are cleaned and disinfected regularly
• The traveling staff stays in quarantine for 14 days before starting work or at their staff accommodation
• If the staff stays in the staff accommodation,
• Accommodation for up to 4 people,no accommodation in the ward system, Cleaning, Hygiene and health measures of lodgings and food and beverage units are provided under conditions applicable to guest units, non-personnel are not allowed access to these units. Minimum contact with persons who are temporarily admitted to the facility for goods procurement or other reasons (repair, maintenance, etc.). In addition, people are required to perform their operations by maintaining the social distance rule and using protective equipment.
• Lifts used by staff can not be taken more than 2 people.
• There are posters stating the importance of social distance in the staff cafeteria and common areas
• In case of detection of disease symptoms in personnel, immediate pandemic action procedure is applied.
• In animation shows; Taking into consideration the social distance, all the details from the seating arrangement to the show contents have been reviewed and your entertainment will be delivered to you.

WASH YOUR HANDS
Wash your hands with soap and running water when hands are visibly dirty. If your hands are not visibly dirty, frequently clean them by using alcohol-based hand rub or soap and water.

WASH YOUR HANDS
After coughing or sneezing
When caring for the sick
Before, during and after you prepare food
Before eating
After toilet use
When hands are visibly dirty
After handling animals or animal waste

PROTECT OTHERS FROM GETTING SICK
When coughing and sneezing cover mouth and nose with flexed elbow or tissue. Throw tissue into closed bin immadiately after use.

Clean hands with alcoholbased hand rub or soap and water after coughing or sneezing and when caring for the sick. Protect yourself and others from getting sick

PROTECT OTHERS FROM GETTING SICK
Avoid close contact when you are experiencing cough and fever Avoid spitting in public. If you have fever, cough and difficulty breathing seek medical careearly and share previous travel history with your health care provider

• Internal areas, general areas and lobby cleaning services are periodically cleaned every 3 hours using effective disinfectants.
• All common area toilets, frequently used surfaces (elevator buttons, door handles, handrails, etc.)) cleaning works are performed using effective disinfectants.
• The entire cleaning team uses disposable gloves and masks during this process.
• Disinfectant units have been placed in areas where there is high contact with the hand, such as all public area toilets andfront of the elevators..
• Periodic maintenance and sterilization of materials such as ventilation , air conditioning system, washing machine , dishwasher are provided.
• Common usage areas have increased cleaning frequency
• Public use areas , elevators , information boards, warning signs, information leaflets and posters containing rules to be obeyed were hung.
• Daily cleaning and disinfection of the General Area toilets will be done frequently and will be kept under constant monitoring with necessary arrangements.

• Our facility has been reorganized with the advantage of wide land.
• In-elevator landmarks and written informations were made regarding the use of elevators in accordance with social distance rules..
• All elevators can be used by a certain number of guests within the framework of social distance rules
• Seating arrangements in all common areas and public spaces (1 person in 2,5m2 )are arranged.
• Including dining halls, meeting hall, lobby, reception, living room, game hall, entertainment areas, animation areas, bar, discotheque, sales units, seating / waiting / eating-drinking arrangements and pool surroundings and sun loungers all general areas of use are arranged in accordance with the social distance plan.

• Our guests are welcomed with contactless fever measurement applications and hand disinfection at the entrance to the facility.
• All our guests entering our facility will be provided with a mask if they do not have a mask.
• There are guest information boards in our waiting area and the rules and precautions that our guests must follow will be able to follow from these boards.
• Our guests are guided to enter the safe zone created.
• Suitcases and items will be taken by being disinfected by our trained staff and sent to our guests’ rooms safely.
• Disinfectant spray and mask will always be available at the reception desk.
• Our guests will be tested at the entrance and their records will be kept. These records will only be shared with themselves under KVKK.
• Door cards will be ready in protection cover which will be disinfected before our guests enter the hotel.
• All towel cards, pens, pencils will be used after they are disinfected.
• The reception staff will give the necessary information about our facility and our new concept brochures will be given to our guests.
• The work plan behind the desk of the receptionists is arranged according to the personal distance rule. (ID reading, copiers, computers are arranged in this way.)

• Personal protective measures (gloves, mask and visor mask when necessary) are used for housekeeping personnel..
• The window/balcony door opens for ventilation of the room first before starting the cleaning process. Air conditioning is not opened during the cleaning process.
• Guest room beds are disinfected with appropriate methods according to the frequency in the cleaning and disinfection plan of our company.
• Baby cots are disinfected after and before each use.
• Guest rooms, hand-contacted surfaces and equipment such as telephone, water heater, door and window handles are cleaned with disinfectant properties when the guest’s stay is over .
• Extra pillows , pique ,bedspreads, decorative pillows will be removed from all rooms.
• Housekeeping staff will not be cleaning while in the guest room.
• No material left in the rooms from the previous guest’s use. This includes materials such as runner, which are used for decor.
• Separate cleaning materials are used for each room (mop and cleaning cloths). A second room cleaning is not performed with the same cleaning material.

• Within the scope of food safety, we increased the measures taken in kitchens, bars and restaurants.
• The distance between dining tables is arranged as 1.5 meters.
• Disinfection units will be placed at the entrances of food and beverage presentation units and the use of the guest will be encouraged.
• Service personnel will take care to keep distance rules and avoid contact during service.
• Barrier will be constructed to prevent guest access to the open buffet, and the service will be provided by the kitchen staff.
• The vehicles such as tea / coffee machine, water dispensers, beverage machine in common areas will be serviced through the service staff, not as self-service.
• Cleaning and hygiene of the kitchen and related areas, all kinds of equipment used in the kitchen, counter and storage areas are provided regularly.
• To the food production area; Hygiene barriers, sterilization devices, and necessary materials for hand and body hygiene will be available in raw material, product shipments and kitchen area.
• Non-duty personnel cannot enter the kitchen areas
• Kitchen and Food & Beverage staff will use work clothes and personal protective equipment during the work, will regularly wash and disinfect their hands
• In the kitchen, visual/written information will be given about the rules and good hygiene practices that the staff must follow.
• Service materials (including bars, snack bars) are washed in the dishwasher throughout the facility.

• All sunbeds and umbrellas in the pool and beach area are arranged in accordance with the personal distance rule. (1.5m between the sun beds)
• A warning sign about the personal distance to be observed in the pool will be placed around the pool.
• Outdoor pools will be chlorinated at the top level of the1-3 ppm range and the indoor pool at the top level of 1-1.5 ppm
• All sunbeds and seating groups in the Beach and Pool area will be cleaned periodically with effective disinfectants.
• There will be a warning sign that showers should be taken before entering the water in the beach and pool area.
• Pool capacities and user numbers have been determined (4 m2 for each swimmer) and the distance between users is at least 1.5 meters.This physical distance and contact will be taken into consideration in the pool activities.

The units such as play rooms, children’s club, playground, which are reserved for children, have been open within the scope of the circular of the Ministry of Tourism,Kids Club will serve with reservation system and restricted duration to keep social distance.

• The frequency of cleaning and disinfection of baths, saunas, steam rooms, showers and other areas is regulated.
• In all these areas, it is arranged in a way that the physical distance (1.5 m.) Is maintained by considering the capacity.Number of users and usage will be made by reservation
• Spa staff will use Work Clothes and personal protective equipment during work, wash and disinfect their hands regularly.
• There will be hand sanitizer in the Fitness area.
• The capacity of the Fitness area has been determined and it has been arranged to be 2.5 m2 per person.
• Fitness areas and devices will be disinfected by the personnel on duty after each use.In addition, air and surface disinfection will be performed every morning before opening, during closed hours and during night hours after closing, all areas, equipment used will be disinfected.
• Fitness instruments have been rearranged in accordance with the personal distance rule. (1.5 meters between equipment)
• SPA and Fitness areas will be available with reservation in accordance with the personal distance rule. (4 people at 10 m2)

• The table and seating arrangements of the meeting rooms shall be provided with a minimum area of 2.5 m2 per person and the physical distance between the tables shall be at least 1.5 meters., at least 60 cm between chairs the distance will be provided to be used.
• Meeting rooms will have hand sanitizer in the entrances.
• Technical equipment used in meeting rooms (microphone, telephone, monitor etc.)) will be disinfected regularly.
• Ventilation will be provided in meeting rooms.
• After each use , all equipment used (chair, mikforon, table etc.) will be disinfected by the personnel on duty using protective equipment.

• Emergency and Evacuation Plans, Civil Defense plans and risk management processes have been reorganized taking into account the covid-19 global outbreak.
• Door security personnel will maintain physical distance from entry and exit. Security personnel will use masks and face visors for necessary personal protective measures and will have hand sanitizer
• During the entrance, guests, employees and visitors will be controlled by measuring the fever.
• Materials such as radio/telephone used by security personnel will be disinfected properly before delivery during shift changes.
• The personnel’s body temperature will be measured and recorded during their arrival and departure to work.
• The number of users in aquaparks and pools determined by the enterprise will be controlled by lifeguards.
• The lifeguard will disinfect the materials every day after work and before work starts.
• During the conversation with guests, the mask will be worn and will maintain the social distance area.(1.5-2 meters),